True North Restoration - Company Logo
True North Restoration - Company Logo

Call Us 24/7

(214) 444-9309

About Us

  • 24/7/365 Emergency Restoration Services
  • Work Directly With All Insurance Companies
  • Free Consultations
  • 45 Minute On-Site Arrival Time

About Us

Learn About True North Restoration of Dallas, TX

Welcome to True North Restoration Dallas Inc, a locally owned and operated business located in Dallas, TX. Boasting a team of certified technicians who bring over 20 years of expertise in the service industry, we are adept at delivering premium restoration services encompassing water damage, fire damage, mold remediation, and more. Our foremost aim is to deliver unparalleled service and experiences to our valued customers. Ensuring your satisfaction isn't just our priority—it's our promise, and we're dedicated to exceeding your expectations.


Our deep-rooted connection to Dallas drives our passion to not only assist our neighbors during their times of distress but also contribute actively to our community. We’re steadfast in our commitment to both restoring your world post-calamity and investing back into our Dallas community. To that end, we proudly engage in various local events and charitable initiatives throughout the year, demonstrating our enduring commitment to the community that has embraced us.


Should you be in need of restoration services or wish to delve deeper into our offerings, please reach out. We stand at the ready to serve you.


Thank you for considering True North Restoration Dallas, TX as your trusted partner for all restoration requirements.


Sincerely,
The True North Restoration Team.

If you need immediate help, call us at 214-972-0548. You can also request a callback by clicking here.

How We Got Started

Orlando D. Montán, a proud New Yorker born in The Bronx and of Dominican heritage, has charted an impressive trajectory from his early days delivering papers in his local neighborhood to his current role as President & CEO of True North Restoration in Dallas, Texas. Orlando, the only "Americano" in his family, pursued his bachelor’s degree in applied mathematics & statistics from Stony Brook University, where he met his wife, Kelly. Alongside his leadership at True North Restoration, he has held notable positions including, President & CEO of KO Delivery & Logistics, a contracted partner with Amazon; Business Development Manager at Verizon, where he played a pivotal role in smart community strategies; and Director of Business Development roles at Climatec and ARAMARK Education. Throughout his illustrious career, Orlando showcased skills in building organizations, fostering relationships, and developing talent.


Community engagement and giving back remain at the core of Orlando's values. His longstanding association with the Society of Hispanic Professional Engineers (SHPE) began during his college days when he founded the SUNY Stony Brook chapter and later ascended to various leadership roles within the society. Over the years, Orlando has received numerous accolades, including the SHPE Pioneer Award, Lifetime Achievement Award, and the prestigious Jaime Oaxaca Award. An embodiment of principled leadership, Orlando's commitment to his corporate and community responsibilities earned him awards like the 2003 Career FOCUS Eagle Award. He currently resides in Flower Mound, Texas, with his wife and two daughters.


Manuel Caballero, a graduate of Dallas College's North Lake Campus, met Orlando D. Montán at the Magdaleno Leadership Institute. Their immediate rapport led to the inception of the Dallas True North Restoration franchise in 2022. Both driven by a desire to make meaningful community contributions, they notably offered restoration services pro bono to those affected and unable to afford them during Hurricane Ian in Ft. Myers.

Mission Statement

At True North Restoration of Dallas, we recognize the profound need for our customers to regain their sense of control and normalcy. Hence, we place their needs, as well as those of our employees and communities, at the forefront of our endeavors. Each project we undertake is infused with utmost dedication and empathy. We believe it's more than just rejuvenating homes—it's about reinstating tranquility and confidence in one's life.

Core Values

  1. Excellence: Our goal is to always strive for greatness in everything we do, both professionally and personally.
  2. Passion: We approach our work with a strong sense of genuine excitement for what we do.
  3. Integrity: True North operates with transparency and trustworthiness. We consistently strive to maintain our integrity.
  4. Innovation: We are constantly seeking ways to improve efficiency and set higher standards.

Our Niche

  • Speedy response & efficient execution
  • A confident team under confident management
  • Unmatched communication
  • Do you work with my insurance?

    Yes, we do! True North Restoration works with every insurance carrier, no matter how large or small.

  • How fast can you get to my property?

    We can usually be at your job site within 45 minutes and frequently as little as 20 minutes.


    Depending on the circumstances, including distance, we may need more than 45 minutes; our team will clearly communicate with you regarding the timeframe. 

  • Do you offer free consultations?

    Yes, we do!

  • What payment methods do you take?

    Insurance payouts, credit, debit, cash, check, and more.

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